Booking & availability
When is a driving lesson actually booked?
A conversation about Thursday is useful, but it is not yet an appointment. Look for the confirmed Lesson and its agreed details rather than assuming every step towards it has booked the diary.
Read the state, not just the time
Several records can mention 14:00 without promising the same thing. Check what the record says about commitment, who must act next and whether anything has actually been confirmed.
- Availability
- A pattern or specific period when teaching might fit. It is context for planning, not an agreed pupil appointment.
- Request
- A pupil asks for a time or a change. It communicates demand; it does not automatically reserve the diary.
- Offer
- An Instructor proposes specific work under the permitted terms and funding arrangement. The proposal has not yet become a confirmed Lesson.
- Reservation, where applicable
- A temporary pending booking state with its own conditions and expiry. It is not final confirmation.
- Confirmed Lesson
- The successful booking outcome: a pupil appointment with its recorded time, Instructor and meeting details.
A pupil asking for a time is not automatically a confirmed Lesson. An open TeachingSlot is not a Lesson. Read the actual confirmation before changing your plans around a proposed appointment.
There is more than one path to a Lesson
An Instructor can arrange and create a Lesson directly within their authority. A pupil request can lead to discussion and a specific offer. An eligible existing pupil may also use a permitted open-slot booking path. These are alternatives; every booking does not pass through one universal sequence.
- Available timeCould this appointment fit?
- Pupil requestWhat is the pupil asking for? Time is not reserved.
- Offer / reservation where applicableWhat must still be accepted or completed?
- Confirmed LessonDid the permitted booking action succeed?
An open TeachingSlot is capacity the Instructor has deliberately offered. It is more specific than general working hours, but it is still capacity until its permitted booking process reaches a Lesson. A temporary reservation can protect a pending booking; its presence does not make the final appointment inevitable.
When someone says “I booked it”, establish which path they used and the resulting state. A request confirmation can confirm that the request was received, without confirming a Lesson. Those are two different successes.
Check time, place and funding
- Time and people: check the correct pupil/Instructor relationship, date, duration and relevant diary commitments.
- Meeting details: establish the intended pickup or meeting point rather than assuming the latest profile suggestion is already attached.
- Funding: read the permitted arrangement and the available money where required.
- Outcome: inspect the resulting Lesson details and state after the booking action.
On the described M&M pupil open-slot Account Credit path, a positive price needs full existing credit and an enabled finance mode. Insufficient credit does not create a reservation or a Lesson. A pupil cannot select a manual payment method to pretend that the missing money was received.
An Instructor offer can use a different permitted funding arrangement chosen by the Instructor. That does not fabricate a payment either. Keep the confirmation question separate from the received-money question; the money guide explains the amounts.
Know what happens while you wait
Amelia has a confirmed Tuesday Lesson and asks for Thursday instead. Tuesday remains booked while Sarah considers the request. If Sarah declines it, the Tuesday Lesson remains unchanged. Only an authorised successful reschedule moves that Lesson.
While a request is awaiting a response, check its status rather than repeatedly assuming a new Lesson appeared. If an offer needs acceptance, review the exact proposed details before accepting. If a reservation expires, do not continue to treat it as protected or confirmed; revisit current availability.
After confirmation, use the Lesson as the source of the agreed time and place. A later change needs its own supported action. Cancellation has a separate status and may have a charge under the business’s policy; it is not merely an unanswered request.
These distinctions help the Instructor avoid double promises and the pupil avoid travelling for an appointment that was only discussed. M&M’s described workflows are for eligible authorised accounts, not a public marketplace where anyone can claim any Instructor’s time.
How Miles & Minutes handles it
Miles & Minutes keeps requests, Instructor offers, TeachingSlots, reservations and Lessons separate. A request does not reserve time. Eligible existing pupils can book permitted open capacity under the school’s rules; the described open-slot Account Credit path requires full existing credit for a positive price in an enabled finance mode. Instructor offers use their own permitted funding arrangement. This is controlled in-account access, not unrestricted public booking.
Explore the product context: Requests & availability, Diary & scheduling, For pupils
These are current controlled-access workflows, subject to account permissions and school/provider settings. Your signed-in Help centre gives operational guidance for your available controls.
Read the feature information alongside these guides. The controls in your authorised account depend on your role and settings.
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