Support

Email support@milesandminutes.co.uk.

Tell us what you were trying to do, what happened, and the page or area involved. Include your account email and driving-school name if the question concerns an account. Do not send your password, authentication token or full payment-card details.

• Signing in, password recovery, account setup and verification links.
• Unexpected software behaviour or an error using Miles & Minutes.
• Questions about how a Miles & Minutes feature works.
• Privacy, security or suspected unauthorised account access.
• Questions about a Miles & Minutes commercial relationship.

For Miles & Minutes connection, permission, diary, pupil, available lesson time or lesson review problems, email support@milesandminutes.co.uk. The integration is currently available only for authorised testing with fictional data; it is not yet available for real customer records.

Include the approximate time and time zone, the tool or action, the safe error category and diagnostic correlation reference if one is shown. Describe whether the problem happened in ChatGPT or on the Miles & Minutes review page. Do not send passwords, OAuth codes, access or refresh tokens, client secrets, pupil details, full chat exports or review links. We can arrange a suitable private route if more information is needed.

If a proposal has expired, prepare a fresh preview and review it again. If confirmation or execution was refused, check the recorded Lesson state before trying again. A successful preview or confirmation does not itself book, move or cancel a Lesson. Support cannot override the Instructor, school or confirmation checks.

For a ChatGPT account, workspace, conversation deletion or OpenAI service issue, use the OpenAI Help Centre. For Miles & Minutes privacy requests, disconnection problems or suspected unauthorised access, use our support email. School-controlled records may require the school's involvement. Public subscription purchasing is not yet open. Any future subscription purchases or changes will be handled outside ChatGPT.

We do not publish guaranteed response hours or a response-time commitment for this integration. The support email is not an emergency service.

Existing users can open the sign-in page. Choose Forgot password? there to request a password-reset email.

If an invitation or setup link is invalid, contact the person at your driving school who invited you or email Miles & Minutes support. We will never ask you to send us your password.

Your driving school or instructor supplies your lessons. Contact them about lesson times, availability, prices, lesson payments, cancellations, refunds, teaching, complaints or any other service they provide.

Miles & Minutes can investigate a technical problem with what the software displays, but cannot make a driving school's booking, teaching, cancellation or refund decision for it.

If you believe an account is being used without permission, sign out where possible and email us promptly. For a privacy request or concern, use the same support address.

Read the Privacy notice for more information.

This email address is not an emergency service. Contact the appropriate emergency service if somebody is at immediate risk.