Terms

The public website provides information about Miles & Minutes, software for UK driving instructors and driving schools. It does not currently offer public registration, take public orders or accept payments.

If a paid Miles & Minutes service is offered, the relevant service scope, charges, payment, cancellation and refund terms will be supplied separately before that paid service begins. Those agreed terms will take priority if they conflict with this general page.

• Essential: £12.99/month per Instructor.
• AI Assistant: +£14.99/month per enabled Instructor.
• Essential + AI: £24.99/month per Instructor.

These are the intended monthly launch prices for the software subscription, separate from payments pupils make to their instructor or school. They are not a currently available purchase offer. Access remains controlled; real-customer AI entitlement enforcement and public checkout are not active. The final consumer-facing price presentation, including any applicable VAT, and the payment, renewal, cancellation and refund terms must be confirmed before any order is accepted. No subscription or ChatGPT integration access is activated by this page.

Purchases and subscription changes take place outside ChatGPT. The Miles & Minutes integration has no checkout, payment collection, refunds or subscription upselling tools. A ChatGPT subscription does not itself grant Miles & Minutes access.

Current integration access is restricted to authorised fictional reviewer testing. Do not use the reviewer connection for real pupil information. Only connect an account you are authorised to use, and work within your own permitted teaching records and school instructions. Account connection is permission to use supported functions, not permission to bypass school policies or privacy duties.

Check summaries and proposed changes against Miles & Minutes before relying on them. Diary gaps are not open TeachingSlots, and preliminary pupil matches do not guarantee a booking. Availability, permissions and scheduling checks still apply. AI output is not professional, legal or safety advice.

Where Lesson actions are enabled, creation, rescheduling and zero-charge cancellation start as previews. Inspect the exact proposal in the authenticated Miles & Minutes review page. The correct Instructor must independently confirm it before its 15-minute expiry, and a separately authorised execution request must then pass the current checks. Approval in a chat message is insufficient. Confirmation alone does not change the Lesson. A proposal can be used once; material changes require a fresh proposal.

The current tools do not send pupil messages, take payments, issue refunds or administer other Instructors' work. OpenAI operates ChatGPT under its applicable terms and account controls.

Read the integration privacy information.

See the integration support guidance.

You may use the website for lawful information and business-evaluation purposes. Do not misuse it, attempt unauthorised access, interfere with security or availability, introduce malicious code, or use its content in a way that infringes another person's rights.

Website content is general product information. You should obtain advice appropriate to your own business where a decision depends on legal, tax, regulatory, accounting or professional requirements.

Miles & Minutes accounts are for people who have been authorised to use the service. You are responsible for keeping your sign-in details secure, supplying accurate account information, using only the school and records you are permitted to access, and telling us promptly if you believe an account has been compromised.

Account permissions are also controlled by the relevant driving school. Access may change when a school changes a person's role or working relationship. Account recovery is available from the sign-in page.

Miles & Minutes provides software. A driving school or instructor using it remains responsible for the driving instruction and other services they provide to pupils, including their availability, prices, bookings, lesson terms, cancellation decisions, refunds, teaching, safety and legal obligations.

A pupil's agreement for driving lessons is with their driving school or instructor, not with Miles & Minutes merely because the software stores or displays a lesson record. Pupils should raise service or lesson questions with their school.

We take reasonable care to keep the website and software secure, accurate and available. Online services can nevertheless be interrupted, and information may occasionally be incomplete or out of date. Please report a suspected fault so it can be investigated.

We may make proportionate changes needed to maintain security, reliability or product operation. Material terms for any paid service will be governed by the separate agreement for that service.

Stripe merchant connections and pupil card payments are not currently enabled. If made available, these functions may connect to a third-party service chosen by the driving school, such as Stripe merchant onboarding and authenticated pupil account payments. That provider operates its own service and terms. Miles & Minutes does not currently provide anonymous public payment through this website.

The Miles & Minutes name, branding, website and software are protected by applicable intellectual-property rights. A right to use the service does not transfer ownership of them. Driving schools and users remain responsible for information they enter and must have the right to use it.

Nothing on this page excludes or restricts a right or responsibility that cannot lawfully be excluded. For a question about these terms or the Miles & Minutes service, email support@milesandminutes.co.uk.